Flight Delay or Cancellation
with TUIfly?

Get instant Compensation within 3 - 24 hours
from Germany and Europe's fastest paying firm.

TUIfly

All you need to know.


IATA Code
X3


Home Airport
Hannover


Annual Passenger Number
8 200 000

About TUIfly and Reasons for flight Delay or Cancellation

TUIfly Deutschland, formerly TUIfly, is a German leisure airline owned by the travel and tourism company TUI Group. It is headquartered at Hannover Airport with bases at several other German airports. TUIfly Deutschland is part of the TUI Airlines alliance. The airline is still however being plagued by flight delays and cancellation probably resulting from the recent change in management. In Europe generally, 23% of flights are being delayed by at least 15 minutes and reasons given are usually illness of one or more number of crew members, technical defects, Bird strikes and storms.

Your Rights as an
Air-Passenger

Being affected by either a flight delay or cancellation can be very annoying and frustrating and as a result of this, the European Passenger Rights Regulation Act was put in place to help compensate passengers who fall victim. Compensation is paid if a flight is delayed for at least 3 hours or cancelled without prior notification of at least 14 days before scheduled departure date. In a situation notification is given on time, the corresponding airline is then mandated to make provision for a replacement flight available and the passengers have a right to either accept the offer or ask for a refund. It must however be noted that Airlines are not mandated to make payments for delays and cancellations that are as a result of exceptional circumstances such as Bird strikes, Storms and other related bad weather conditions.

Life is easier with Us

Laying claims to compensation against Airlines can be very difficult and frustrating and this is because Airlines do all they can to ensure that payment isn’t made and would rather hand out travel vouchers instead. Success is only achieved if legal action is taken or with the help of professionals like wirkaufendeinenflug.de who specialize in fighting for Air-Passenger rights. Simply submit your claim online for evaluation and if found valid, we will make you an offer which is transferred directly to your account within 3 - 24 hours upon agreement. You get to keep the money given no matter the eventual outcome of proceedings and because amount payable is totally dependent on the flight distance and not the ticket price, passengers may end up getting more than the original ticket price as compensation.

Customer Feedback

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