About Swiss Global Airlines and Reasons for flight Delay or Cancellation
Swiss Global Airlines is a Swiss airline and a subsidiary of Swiss International Air Lines and therefore also of the Lufthansa Group. Like its parent, Swiss Global is part of the Star Alliance and has its legal headquarters in Basel. Swiss Global Air Lines operates scheduled flights in the name and corporate design of its parent Swiss International to European metropolitan and some leisure destinations from Zurich Airport as well as some long-haul routes on behalf of its parent Airline. Swiss Global Airlines has very ordered and planned schedule but once in awhile, passengers experience either a flight delay or a cancellation. Reasons for this include illness of one or more number of crew members, technical defects, Bird strikes or Thunderstorms.
Your Rights as an
According to the European Passenger Rights Regulation, Passengers whose flight has been delayed for at least 3 hours or cancelled without prior notification of at least 14 days before scheduled departure date are all entitled to compensation. In the case of a flight cancellation, airlines are mandated to make an alternative transport available; either by road or by air. Howbeit, passengers reserve the right to say if they want to accept the offer or not. The amount payable as compensation is solely dependent on the flight distance and not on the ticket price. Passengers are to however note that airlines cannot pay compensation for flight delays or cancellations resulting from exceptional circumstances such as Bird strikes or Thunderstorms.
Life is easier with Us
Should you be affected by a flight delay or cancellation while travelling with Swiss Global Air Lines, you can be compensated by us in less than 24 hours *. Simply lodge your claim online for evaluation. If found valid, we will make you an offer which is payable within 3 - 24 hours * upon agreement. You get to keep the money given no matter the eventual outcome of proceedings.