Flight Delay and Cancellation
with Avianca?

Get a Compensation within 3 - 24 hours.




Home Airport

Annual Passenger Number
26 200 000

About Avianca and Reasons for flight Delay or Cancellation

Avianca airlines is a Colombian airline which has been the national airline and flag carrier since 1919. It is headquartered in Bogota, D.C. with its main hub at El Dorado International Airport. Avanca is the world’s second oldest airline in the world after KLM, the largest airline in Colombia and the second largest airline in Latin America. Avianca together with its subsidiaries has the most extensive network of destinations in Latin America and as such attracts lots of passengers. Its is however known that high passenger numbers in an airport often times lead to flight delays and cancellations and this is because most airlines find it difficult managing high passenger population. Other factors that contribute to flight delays and cancellations include illness of one or more number of crew members, technical defects, Bird strikes and storm.

Your Rights as an

Passengers who have fallen victim of a flight delay or cancellation within the last three years may be eligible for compensation. According to the European Passenger Rights Act 261/2004, Passengers whose flight is delayed for at least 3 hours or cancelled without prior notice of at least 14 days can all lay claims to remuneration. If notice is given on time, the airline is then mandated to make provision for an alternative flight and the passengers have a right to say if they choose to accept the offer or if they want a full refund instead. Amount payable for compensation is totally dependent on the flight distance and not on the ticket price. It must be noted however that airlines are not to be held responsible if flight delay or cancellation is as a result of exceptional circumstances such as Bird strikes or storms.

Life is easier with Us

If you believe you have compensation claims against Avianca airlines, you must contact them directly. The problem however is that Avianca airlines, just like other airlines is always not willing to pay compensation claims. They would rather offer travel vouchers than pay the monetary equivalent. Success can only be achieved if legal action is taken or with the help of professional firms like wirkaufendeinenflug.de whose job it is to help fight for Air-passenger Rights. All you have to do is submit your claims online for evaluation and if found valid, we will make you an offer which is transferred directly into your account within 3 - 24 hours * upon agreement. You get to keep the money given no matter the eventual outcome of proceedings.

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