About Stuttgart Airport and reasons for flight delay or cancellation at the airport.
The airport is located in Stuttgart, the capital of the German state Baden-Württemberg. It is used annually by about 10 million passengers, making it Germany’s sixth largest airport. The airport is an important hub for Germanwings and features flights to several European cities and leisure destinations as well as long-haul service to atlanta. In 2014, it was awarded the best airport in Europe in the category of 5 - 10 million passengers. Despite this award, Passengers still experience delays and cancellation of flights in the airport. Delays and cancellation can happen as a result of either illness of a crew member, technical defects or bad weather conditions
What you can do while waiting.
A nerve-racking waiting time usually follows announcement of a delay or cancellation. In order to use this waiting time productively, it is often advised that passengers use the time in collecting proof of the delay or cancellation from the airline officials while also ensuring that the reason(s) for the delay or cancellation is clearly stated. Passengers can also take photos of the display board where the flight delay or cancellation is shown.
There are shops and cafes there in the airport where passengers can go for shopping or for a cup of coffee after the proof must have been gotten.
If passengers have a 2-hour waiting time due to a delay or cancellation, the airline must make snacks and drinks available as well as 2 phone calls which is particularly helpful if a passenger’s phone battery is flat. If a flight is cancelled, a replacement has to be made available as well and in a situation where the passenger cannot travel same day, the airline has to bear the cost of lodging in a hotel.
Your Rights as an Air-Passenger and how we can assist you
As a victim of a flight delay or cancellation, the European passenger rights regulation has made it possible for passengers to be compensated for every inconvenience faced at the airport. A flight must have been delayed for at least 3 hours or cancelled without prior notice of at least 14 days to scheduled departure date before compensation claims can be laid. The airline is held responsible for all but exceptional cases of flight delay or cancellation. Exceptional cases such as bird strike or storms. Amount payable or claimable is solely dependent on flight distance and and not the ticket price.
Often times it is difficult for passengers who want to fight the airlines on their own and this is because the airlines do all they can to ensure compensation is not paid. Success is only recorded with the help of a lawyer in the law court but this could sometimes take up to a year for resolution to be reached. We can help make things even easier for you. All you have to do is submit your claims on wirkaufendeinenflug.de and we will evaluate your claims. If found to be valid, we will make you an offer which is transferred directly to your account within 3 - 24 hours * upon agreement.