About Paris Orly Airport and reasons for flight delays and cancellations at the airport.
It is an international airport located in Paris. It serves as a secondary hub for domestic and overseas territories flights of Air France and as the home base for Transavia France and features flights to destinations in Europe, the Middle East, Africa, the Caribbean, North America and Southeast Asia. Even with the shift of most international traffic to Charles de Gaulle Airport, Orly remains the busiest french airport overall in passenger traffic. As with other big airports, flight delays and cancellations cannot be fully eradicated. Illness of a crew member, technical defects or bad weather condition can all cause a flight delay or cancellation of flight
Your Rights as an Air-Passenger
If you are affected by a flight cancellation, you are basically entitled to a replacement transport. If you are not offered a suitable alternative after a flight cancellation, you can also reclaim the ticket price and book for an alternative yourself. In a situation where passengers have to wait for at least 2 hours at the airport in Paris Orly airport due to a delay or cancellation, the airline has to make snacks and drinks available.
The most interesting part of it all is that you may be entitled to some compensations if your flight has been delayed for at least 3 hours or cancelled without at least 14 days prior notification before scheduled departure date. Airlines are held responsible for delays and cancellations in all but exceptional circumstances such as bird strike or storm and amount payable is solely dependent on flight distance and not ticket price.
What you can do while waiting
An annoying and frustrating waiting time usually follows announcement of a flight delay or cancellation. However, it is strongly advised that passengers use the waiting time productively. This is done by getting proof of the flight delay or cancellation in writing from the airline officials while ensuring that the reason(s) for the delay or cancellation is clearly stated. There are shops there in the airport where passengers can do their shopping after delay or cancellation proof must have been gotten.
Life is easier with Us
Often times, airlines refuse to make payments except when they are dragged to court by the passenger which can take up to a year for a resolution to be reached. We can help you resolve that in less than 24 hours *. Simply submit your claims on wirkaufendeinenflug.de and we will evaluate your claims. If after evaluation we find your claims to be valid, we will make you an offer which is transferred directly into your account within 3 - 24 hours * upon agreement.