About Palma De Mallorca Airport and reasons for flight delays and cancellations at the airport.
This is the third largest airport in Spain, after Madrid-Barajas and Barcelona. Every year, around 23 million passengers use Palma de Mallorca airport. During the summer months, it is one of the busiest in Europe and it is the main base for the spanish carrier Air Europa and also a focus airport for low-cost airlines such as Ryanair, Easyjet and Vueling. In order to attract more customers, the the airlines bring down their prices and in the end, cannot manage the high number of passengers. Factors such as illness of a crew member or technical defects can also bring about a flight delay or cancellation. Currently, the airport stands out in terms of delays and cancellation as there are usually up to 50% flight delays or cancellations cases.
In the event of a flight cancellation, passengers are entitled to a replacement. However, if there is at least a two-hour involuntary waiting period at the Palma De Mallorca Airport due to the flight delay or cancellation, the airline must make snacks and drinks available. In addition, passengers are also entitled to two(2) phone calls which is invaluable if phone battery is flat.
What you can do while waiting
It usually advised that passengers use the waiting time wisely. The first thing to do is to get proof of the flight delay or cancellation in writing from the airline operatives while also ensuring that the reason(s) for the flight delay is clearly stated. After this must have been done, there are lots of shops there in the airport where passengers can shop.
Your Rights as an
Air-Passenger and how we can assist you
According to the European Passenger Rights Regulation, passengers are entitled to compensations if a flight is delayed for at least 3 hours or if flight is cancelled without prior notice of at least 14 days before scheduled departure date. Amount payable is totally dependent on flight distance and not the ticket price. However, it must be noted that the airline is responsible for all but exceptional cases of flight delays or cancellations. Cases such as Bird strikes or storms.
Even if you have a claim, it is usually difficult to enforce this against the airlines as they do all they can to make sure such compensations are not paid except when the matter is taken to court.
We are here to help you do away with all the stress. Simply submit your claims on wirkaufendeinenflug.de and we will evaluate your claims. If found to be valid, we will make you an offer which is payable within 3 - 24 hours * upon agreement.