Flight Delay or Cancellation at
Istanbul Airport?

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Istanbul Airport

All you need to know.


IATA Code
IST


Main Hub of
Turkish Airlines


Annual Passenger Number
61 323 729

About Istanbul Airport and reasons for flight delay or cancellation at the airport.

It is also known as Ataturk Airport and is the main international airport serving Istanbul. It is Turkey's largest airport by total number of passengers, destinations served and aircraft movement. About 61 million passengers make use of Istanbul airport annually making it the 11th busiest in the world in terms of total passenger traffic. The high number of air passengers has in turn increased the number of flight delays and cancellations. Reasons for flight delays and cancellations varies from airline to airline. Reasons could be bad weather, technical problems or even illness of a crew member.

What you can do while waiting.

A nerve-racking waiting time usually follows announcement of a delay or cancellation. In order to use the waiting time productively, it is often advised that passengers should collect proof of the delay or cancellation from the airline officials while also ensuring that the reason(s) for the delay or cancellation is clearly stated. Passengers can also take photos of the display board where the flight delay or cancellation is being shown. There are shops and cafes there in the airport where passengers can go for shopping or for a cup of coffee after the proof must have been gotten.

Your Rights as an
air-passenger.

For the lost time, you are entitled to compensation under the European Passenger Rights Regulation. This compensation can only be paid if you are flying from EU to Istanbul Ataturk airport or if you flying from Istanbul Ataturk airport to any country in the EU using an EU airline. In the event of a flight delay, passenger flight must have been delayed for at least 3 hours before compensation claims can be made while compensation can be claimed for flight cancellation if the passenger wasn't given prior notification of imminent flight cancellation at least 14 days before scheduled departure date. Please note however that compensations are not claimable when exceptional cases arise. Cases such as a bird strike or storms.

Life is easier with Us

Often times it is difficult for passengers who want to fight the airline on their own and this is because the airlines do all they can to ensure compensation is not paid. Success is only recorded with the help of a lawyer in the law court but this could take up to a year for a resolution to be reached. We can help make things even easier for you. All you have to do is submit your claims on wirkaufendeinenflug.de and we will evaluate it. If found to be valid, we will make you an offer which is transferred directly to your account within 3 - 24 hours upon agreement.

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