Flight Delay or Cancellation
with SunExpress?

Get a Compensation within 3 - 24 hours.

SunExpress

ALL YOU NEED TO KNOW


IATA Code
XQ


Home Airport
Antalya


Annual Passenger Number
7 300 000

About SunExpress and Reasons for flight Delays and Cancellations

SunExpress Deutschland is a German leisure airline headquartered in Frankfurt. It is a subsidiary of SunExpress, which itself is a joint-venture of Turkish Airlines and Lufthansa. Its main base is Frankfurt Airport with smaller bases at several other airports throughout Germany. Flight time planning have always been poorly managed by the Airline which has in turn resulted in countless number of delays and cancellations. General reasons for delay and cancellation of flights include illness of one or more number of crew members, technical defects, Bird strikes and storms.

Your Rights as an
air-passenger.

What compensation is due to you when SunExpress Deutschland is delayed or cancelled is dependent on several factors; a typical example of which is when you were notified of an imminent cancellation or delay. If 14 days prior notification of an imminent flight cancellation is given, then you are entitled to a replacement or substitute flight and you can decide if you want to accept the offer or if you will prefer to have a full refund instead. In a situation where a flight is cancelled without adequate notice, passengers are entitled to additional monetary compensation. Same principle applies to flight delays as well but compensation payment can only be sought if flight is delayed for at least 3 hours. Amount payable is solely dependent on the flight distance and not on the ticket price.

Life is easier with Us

Knowing you are eligible for compensation is one thing, getting your due compensation is another. Over the years, Airlines have been known to always want to avoid making payment and as such, do all they can to frustrate passengers into dropping the case. Success is only achieved when legal actions are taken or with the help of professionals whose job it is to fight for Air-passenger Rights. We at wirkaufendeinenflug.de can help you resolve this in less than 24 hours *. Simply submit your claims online for evaluation and if found valid, we will make you an offer which is payable within 3 - 24 hours * upon agreement. You get to keep the money given no matter the eventual outcome of proceedings and money given can sometimes be higher than the original ticket price.

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