About Kenya Airways and Reasons for flight Delay or Cancellation
Kenya Airways was established by the Kenyan government on 22 January 1977, following the breakup of the East African Community and the consequent demise of East African Airways (EAA) and is the flag carrier of the country. With a growing annual number of passengers, flight delays and cancellations has as well been on the increase. Reasons for this include poor management, illness of one or more number of crew members, Bird strikes and Storm.
Your Rights as an
Ever since the European Passenger Rights Regulation came into play, Delays and cancellations have been cut down a great deal. Passengers whose flight has been delayed for at least 3 hours or canceled without prior notice of at least 14 days can all lay claims to compensation. Non-EU airlines are also subject to the EU regulation if they start from an airport within the EU or land in an Eu country even if it isn’t an EU airline. Airlines often times do all they can to ensure that notice of an imminent cancellation is given in good time. In situations like this, the airline is mandated to make provision of an alternative and the passengers have a right to say if they want to accept the offer or if they would prefer to have a full refund. Amount payable as compensation is totally dependent on the flight distance and not the ticket price. It should however be noted that Airlines are not held responsible for delays and cancellations that are as a result of exceptional conditions such as Bird strikes or storms.
Life is easier with Us
In principle, Passengers are to make immediate and direct contact with the corresponding Airline for compensation claims. However, filing claims for compensation isn’t as easy as it sounds in practice and this is because Airlines do all they can to avoid making monetary payments and would rather hand out travel vouchers instead. Success is only recorded if legal action is taken or with the help of professional firms such as Wirkaufendeinenflug.de whose job it is to help fight for passenger rights. All you have to do is submit your claims online for evaluation and if found valid, we will make you an offer which is transferred directly to your account within 3 - 24 hours * upon agreement. You get to keep the money given no matter the eventual outcome of proceedings.